سياسة الخصوصية

1. What this policy covers

This policy explains how AERNmax collects, uses, and protects information related to this website and the AERNmax subscription service.

2. Information we collect

• Account information — email address, business name, and password (stored as a one-way hash).
• Billing information — handled directly by our payment provider. AERNmax receives a record of subscription status but does not store card numbers.
• Business data you enter — products, orders, employees, finances, and settings inside the platform. This data belongs to you.
• Technical logs — limited diagnostic logs used to keep the service running.

3. How we use information

• To deliver and operate the Service.
• To send you transactional emails (account, billing, security).
• To respond to support requests.
• To improve the Service in aggregate, without identifying individual subscribers.

4. Data isolation

AERNmax is a multi-tenant platform. Every subscriber's business data is fully isolated. No other subscriber can read your records.

5. Sharing

We do not sell your data. We share it only with service providers strictly necessary to deliver the Service (for example, the payment processor and the email provider) and only with the minimum information they need. We may also disclose information if required by law.

6. Security

We use industry-standard measures to protect your data, including encryption in transit, hashed passwords, and access controls on production systems. No system is perfectly secure; you are responsible for keeping your credentials confidential.

7. Cookies and analytics

This marketing website uses only strictly necessary cookies. We do not run third-party advertising or behavioral tracking on this site. Inside the subscriber app, a session cookie is used to keep you signed in.

8. Your rights

You may access, correct, export, or request deletion of your account data at any time by writing to [email protected]. We will respond within a reasonable period and confirm what was done.

9. Retention

We retain your business data for as long as your subscription is active and for a limited period after cancellation, in case you want to reactivate. Backups are pruned on a regular schedule.

10. Changes

We may update this policy. Material changes will be announced via email and the date at the top of this page will reflect the change.

11. Contact

Privacy questions: [email protected].